The Intentional Student Coach Training
Why be an 'accidental counsellor' when you can be an intentional student coach?
Imagine supporting students to solve the simple challenges that, if left unaddressed, lead to bigger mental health issues.
No more ‘accidental counsellor’
Too often staff become ‘accidental counsellors’, handing out “you should” advice.
Well intentioned as it is, this disempowers students and limits their decision-making abilities and never gets to the heart of the problem.
Upgrade to Intentional Student Coach
By upgrading your student support teams with coaching skills they become experts at:
- human behaviour
- asking the right questions
- finding the root cause of the real problem
- empowering the student find solutions for themselves

The Intentional Student Coach Program for staff:
- supports staff to feel confident engaging with students
- reduces stigma of help-seeking
- builds connection by making sense of student behaviour
The Level 1 Program is run as 2 x 2 hour sessions, live online or in person and unpacks:
- Human Behaviour 101 – basic understanding of human behaviour including core needs and universal fears
- Coaching Skills 101 – simple and effective questioning skills to get to the root cause of the problem, and support students to find solutions for themselves
Plagiarism or what? case study
We recently engaged with a student who’d been pinged for plagiarism. Instead of going down ‘the rules say’ path, we:
- engaged her in conversation about her standards (true ‘mission impossible’ level)
- about ‘comparisionitis’ (how her journey is not the same as anyone else’s) and
- about her ‘life formula’ of all doing and no balance that created her perceived ‘need’ to copy.
She left feeling strong, with actionable strategies that she co-created – all because we asked different questions.
And now, rather than avoiding these types of conversations, she knows that her intentional student coach is on her side, with proven human behaviour tools.